Hurricane Sandy: Phone Numbers for During, After the Storm

Hurricane Sandy is looking like it could hit the region Sunday with impacts through Tuesday. 

By Friday morning, Hurricane Sandy was a Category 1 hurricane with 80-plus-mile-per-hour winds according to the National Hurricane Center. 

Print out this list of emergency and non-emergency numbers and keep it handy during and after the storm in case your power, home phone or other services are interrupted or trees come down on or near your property. 

Non-Emergency Information

The Metropolitan Police Department Non-Emergency number (202-727-1010) should be used for non-emergency or routine public safety request for assistance. However, if you have an emergency, please dial 911. Residents may also contact the Second District Police Station for assistance (202-364-3961).

Power Outages

• Pepco outages: 1-877-737-2662; downed wires: 202-872-343; view outage map

Downed Trees

For more information on tree removal services after the storm

The D.C. Urban Forestry Administration maintains the District's street tree canopy. During emergency situations UFA works with the Department of Public Works, DC Water and Fire and Emergency Medical Services Department to remove downed trees, branches and debris from District streets. Residents are urged to call 311 or go online at 311.dc.gov to report downed trees and branches in public space.

Private property: Removal is the property owner's responsibility. Be aware of the risk of chain saw injury during tree removal. Use a chain saw safely to clear debris. If a tree has hit your home, call your property insurance company before starting the removal process. 

Water and Sewer

• DC Water is prepared for the storm. You can report clogged storm drains before or after a storm by calling (202) 612-3400.
• For water and sewer emergencies, DCWater is available 24 hours a day, seven days a week at 202-612-3400.

Flooding

• Rising water that threatens your safety, call 9-1-1
• For sewer flooding, call DCWater's emergency number 202-612-3400.
• If you have damp walls or floors, contact a water removal or restoration company

Phone, Cable, and Internet Service

• Cox Cable, Phone, and Internet: Call 703-378-8422 or visit their website
• Verizon Phone and Internet: Call 1-800-VERIZON (1-800-837-4966) or visit their website.
• Direct TV: Call 1-800-531-5000  or visit their website.
• Dish Network: Call 1-800-333-3474 or visit their website.